Support

How can we help?

Answers to common questions about UV Studios products, and how to reach us when you need more.

Frequently asked questions

Where can I download UV Studios products?

Every product has its own page with a “Find your platform” section. Store and download links appear there as each product is released. If a platform shows “Coming soon”, the product is not available there yet.

Are UV Studios products free?

Pricing is set per product and is published on the product page when the product is released.

How do I get help with a product?

Send us a message through the contact form. Tell us which product you are using, your device and operating system, and what happened, and we will follow up by email.

How do I report a bug or a security concern?

Use the contact form and describe the steps that lead to the problem. Please do not include passwords, payment details or other sensitive information in your message.

Do you take on custom software or collaborations?

Yes. Tell us what you have in mind through the contact form and we will get back to you.

How do you handle my information?

The contact form sends us your name, email address and message so we can reply. The details are in our privacy policy.

Still need help?

Send us a message and we will reply by email.